Recognition and Reward is not important ❌

You're paid to do a job, it's what you're here to do and I won't hold your hand! 🤨

Sometimes, when speaking with businesses and leaders, it is clear they don't quite grasp the impact or importance of reward and recognition 🤦‍♀️

As a business owner, we don't have someone with us patting us on the back or congratulating us on a job well done 👏

We get sh*t done, we succeed, we move on, we get sh*t done, we fail, we move on

But when you employ staff reward and recognition is really important

Not only is it nice thing to do (yes the warm and fuzzies 'Do the right thing'), but it can also:

😄 Boost morale

🤝 Bring your team closer together

📈 Increase productivity

BUT (and a big but!)

If it done incorrectly, it can do the exact opposite. It can:

😤 Cause resentment

📉 Decrease morale

😖 Cause friction within a team

🫥 Reduce staff engagement

Scenario (This actually happened!): Your team of 3 needs to hit a target of 50 sales by the end of the week, the pressure is on. 1 team member is away on leave, returning on Friday (deadline day).

The remaining 2 team members work their butts off and by Friday morning they are at 37. Returning team member calls in a favour with an existing contact and secures the last 13 WaHoo! Target hit and everyone is happy🥳

Monday comes and the Team Leaders comes in with a little hamper (sweets & chocolate) and gives it to the one that secured the last 13, nothing for the other 2 who secured 37 sales - Not even a thank you, well done, nothing! 😡

If you are going to reward a result based on TEAM effort, then reward the TEAM, not just the one that got it over the line!

A simple gesture can make all the difference even if it's a tub of chocolates for the team - It is not the actual reward that matters, it is the recognition for going above and beyond 🔍

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